Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Surreal Van Gogh-style painting of a swirling watch dial and movement

Curiosity Shop

Name: Curiosity Shop
Telephone: 585-244-1630

Rochester, New York shop offering full-service in-house watch repair, including pocket watches, plus clock repair.

Ebel Hamilton Movado Multi-Brand / Generalist Omega

Oris Pocket Watches Rolex Seiko TAG Heuer Tissot Waltham

Also Works On

Rolex Omega Hamilton Movado TAG Heuer Oris Ebel Tissot Seiko Waltham

independent

Verified Oct 16, 2026

145 Norris Drive, Rochester, NY 14610 585-244-1630

Curiosity Shop is at 145 Norris Drive in Rochester, New York. It says it offers full-service in-house watch repair, taking each watch apart piece by piece, and that it also repairs pocket watches and clocks. It says it is not affiliated with Rolex and does not mail watches to Rolex.

Brands serviced: Curiosity Shop's FAQ says it services brands including Rolex, Omega, Hamilton, Movado, TAG Heuer, Oris, Ebel, Tissot, Seiko and Waltham. These are the shop's own statements, not confirmation by the brands.

What we do: In-house watch repair, including pocket watches and water sealing, plus clock repair.

How we collect your watch: In person at the Norris Drive shop, which is open Monday to Thursday and closed Friday to Sunday. Curiosity Shop says it does not give estimates by email.

in-house — all work on site

local / walk-in only