Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Impressionist painting of a watchmaker showing a client a tray of luxury watches

Bucherer, Madison Avenue

Name: Bucherer, Madison Avenue
Telephone: +1 (212) 758-5830

Bucherer store on Madison Avenue in New York, an Official Rolex Retailer authorized to arrange servicing for Rolex watches and a Breitling drop-off point.

Breitling Rolex Tudor

Authorized Drop-off Point For

Breitling Rolex Tudor

authorized

Verified Oct 16, 2026

510 Madison Avenue, New York, NY 10022 +1 (212) 758-5830 customerservice.us@bucherer.com

Bucherer's store at 510 Madison Avenue in New York is an Official Rolex Retailer. Bucherer says its boutiques handle smaller services such as external cleaning, battery changes and partial repairs, while overhauls are done in its central workshops. It does not say which work is done at this store, so ask when you visit.

Confirmed by the manufacturers: Rolex lists the store as an Official Rolex Retailer authorized to arrange servicing for Rolex watches. Tudor watches are serviced through the Rolex network. Breitling lists it as a drop-off point that sends Breitling watches to Breitling for service.

What we do: Intake of Rolex, Tudor and Breitling watches into each brand's own service network.

How to bring your watch: In store during opening hours. Bucherer lists hours of Monday to Wednesday, Friday and Saturday 10am to 6pm, Thursday 10am to 7pm and Sunday 12pm to 6pm.

drop-off point — work sent out

local / walk-in only